IndiGo flight service LIVE UPDATES: Cancellation, refund process, live status; click here
The DGCA has called IndiGo’s senior leadership for a detailed review of the situation.
IndiGo flights
CHENNAI: IndiGo is in the middle of a major schedule disruption, with close to 900 flights cancelled since Tuesday. The airline is struggling to manage operations due to a shortage of crew and the rollout of revised duty-time norms.
As a result, passengers at key airports including Chennai, Delhi, Bengaluru, Hyderabad, and Kolkata are facing long waits, packed terminals and increased last-minute fares. The DGCA has called IndiGo’s senior leadership for a detailed review of the situation. We are bringing you the latest updates from Chennai Airport.
How to check IndiGo flight status
Check Flight Status: Visit IndiGo’s website or mobile app and use the ‘Manage Booking’ option with your PNR to see if your flight has been cancelled or rescheduled.
Choose Your Option: You can opt for a full refund or rebook yourself on the next available IndiGo flight at no additional charge.
Request a Refund: Submit your PNR, email ID, and passenger details on the airline’s refund page to initiate processing.
Refund timeline online payments:
Refunds are usually credited back to the original payment method within 5–7 business days.
Cash bookings: Travellers must visit an IndiGo airport ticket counter with their ID and ticket to claim the refund.
Track & Follow Up: Keep an eye on your email for confirmation. If the refund takes longer than 7–10 days, contact IndiGo’s customer support or your travel agent for help.
Live Updates
- 6 Dec 2025 7:31 AM IST
We are sorry 🙏 pic.twitter.com/8DmY2rJrjR
— IndiGo (@IndiGo6E) December 5, 2025 
6 Dec 2025 7:28 AM ISTIndiGo Airlines, which had suspended operations at Chennai airport since Saturday afternoon due to a nationwide shortage of cabin crew, resumed limited services early this morning with the first flight to Pune at 3 a.m., followed by departures to Ahmedabad, Andaman, Guwahati, Kolkata, Bhubaneswar, Coimbatore, Jaipur and Kochi. However, disruptions continue for the fifth consecutive day, with 48 flights — 28 departures and 20 arrivals — cancelled today. The advance release of the cancellation list has offered some relief to passengers who have been stranded and distressed for the past four days, even as the airline says services will be gradually restored.
- 5 Dec 2025 11:09 PM IST
The Railway Ministry on Friday decided to increase 116 coaches in 37 premium trains for the convenience of travellers in view of the disruption of Indigo airline's flight services.
- 5 Dec 2025 10:26 PM IST
The Southern Railway (SR) has announced additional coaches in existing trains to provide alternate transport for passengers affected by cancellation of flights by Indigo Airlines.
- 5 Dec 2025 10:25 PM IST
Central Railway on Friday announced it will run six special trains on key long-distance routes on December 6 and 7 to clear the extra rush of passengers due to widespread flight cancellations across the country.
- 5 Dec 2025 9:38 PM IST
In response to the travel chaos caused by the ongoing IndiGo disruptions, Indian Railways on Friday added 116 additional coaches to 37 trains across several railway zones.
- 5 Dec 2025 8:08 PM IST
Angry passengers confronted and shouted at IndiGo airline staff at Swami Vivekananda Airport on Friday after several of the carrier's flights were abruptly cancelled or rescheduled.
- 5 Dec 2025 7:49 PM IST
According to a PTI report, Ayyappa devotees staged a protest at Shamshabad Airport, demanding an immediate solution to the IndiGo 6E flight cancellation issue. BJP Telangana vice-president V. Raghunath also urged authorities to make necessary arrangements without delay.
- 5 Dec 2025 6:44 PM IST
IndiGo CEO apologises for inconvenience caused to passengers; says flight situation expected to normalise between Dec 10-15.
- 5 Dec 2025 6:42 PM IST
The Ministry of Civil Aviation has announced helpline numbers for passengers affected by IndiGo flight disruptions. DGCA can be reached at 011-24610843, 011-24693963, and 096503-91859.
A high-level inquiry into IndiGo’s flight disruptions has also been ordered to assess the situation.
